Privacy Policy
Effective Date: [2025.07.01]
Welcome to wonderheartbeat.com. We are committed to protecting your privacy and ensuring that your personal data is handled in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from us. This policy applies to users located in the United States, the European Union, and other international markets.
Who we are
Our website address is: https://wonderheartbeat.com. We operate an independent e-commerce platform providing products directly to consumers worldwide.
Information We Collect
We may collect the following information when you interact with our website:
- Personal identifiers such as your name, email address, and shipping address
- Payment details (processed securely by third-party providers; we do not store your full card information)
- Comments and feedback you leave on our site
- IP address and browser user agent (used for fraud and spam detection)
- Order history and account preferences
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
An anonymized hash of your email may be shared with the Gravatar service to determine if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture is publicly visible next to your comment.
Media Uploads
If you upload images to our site, please avoid including location data (EXIF GPS). Visitors may be able to download and extract this data.
Cookies
We use cookies to enhance your browsing experience. These may include:
- Functional cookies that remember your preferences
- Login cookies that store session information
- Comment form cookies for name/email auto-fill
- Third-party cookies used in embedded content or analytics tools
You can manage or delete cookies through your browser settings.
Embedded content
Our site may include embedded content (e.g., videos, images, articles) from other websites. These third-party websites may collect data, use cookies, and track your interactions, particularly if you’re logged into their services.
Sharing of Data
We do not sell your personal information. However, we may share data with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and logistics providers
- Customer support and email service platforms
- Analytics and security partners
- Government authorities, if required by law
If you request a password reset, your IP address may be included in the reset email.
Data Retention
- Comments and their metadata are retained indefinitely
- User account data is retained as long as the account remains active
- Order and transaction records may be retained for legal and tax compliance
You may request deletion of your account and personal data at any time.
Your Rights
If you are located in the EU/EEA, you have rights under the GDPR, including:
- Right to access your data
- Right to rectification or deletion
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
If you are a U.S. resident, state-specific rights (e.g., CCPA in California) may apply, including the right to know, delete, and opt out of certain data uses.
To make a data request, please contact us at: [info@wonderheartbeat.com]
Where your data is sent
Visitor comments may be analyzed by automated spam detection services. Some service providers may be located outside your country of residence, including in the United States or other regions with different data protection standards.
We take appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data is protected.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
[info@wonderheartbeat.com]